It’s vital that your order reaches you quickly and safely. When you order, our reliable logistics partners ensure that your order is transported to you with utmost care. On this page, you will find extensive information on shipping and delivery. All Hiland bikes and gear are free of charges.In case of missing package, please contact our team as soon as possible.If you have any questions ,please contact us through our website.
After we have transferred your parcel to our shipping partners, you can expect the following delivery times:
US(Bikes) 5-20 working days（There may be delays as the warehouse is currently understaffed.）
US(Gear in US warehouse) 5-9 working days
US(Gear in China warehouse) 10-30 working days
Europe (Bikes&Gear) 7-20 working days
All our returns and after-sales services have been handed over to the Hiland Support team
This can be done via email.